Wednesday, April 19, 2006

Persistence finally pays off

In the continuing saga of my car windows and Nissan, persistence has finally paid off apparently. The gentleman from Nissan's executive offices called me back this morning (35 days after my initial complaint) and let me know that Nissan will cover the replacement of the faulty window regulators on my car.

Of course, over the course of the past 35 days, the Nissan dealer in Ballard that I took my car to originally has shut its doors and turned out the lights permanently. As a result, on Tuesday I will be taking my car up to Edmonds to get the repairs done, but for what it's worth, I don't mind too much. I'm just glad that they're finally going to take some ownership in their product and fix my car

It's nice to know that there ARE people out there who care about the consumer... the irony is that those people are NOT the ones in the consumer affairs department. Though the realization that Nissan does seem to care about having me as a customer afterall restores my faith in them, and I will once again consider getting another Nissan

... after my windows start working again.

1 comment:

tbonmisfit said...

Did I ever tell you my dad had a Nissan and we always had problems with the power windows? Well there you go.

Anyway, I'm headed your way at the end of the month for like 9 days. We should hang out. Hit me on AIM soon, I have a delicious story for you.